Lean Implementation Team (LIT) - Pro Fee Payment Posting
Johnson, Benjie - University of Michigan
2010-03-11 12:04:10-05:00
Ann Arbor, MI - University of Michigan - Dow Auditorium, Towsley Center
Duration: 00:58:46

Introduction: Dr. David Spahlinger, Executive Medical Director, Faculty Group Practice

Brendon Weil, Lean Coach - Michigan Quality System
Kevin DeHority, Lean Coach - Michigan Quality System
Benjie Johnson, Director of Revenue Cycle, Faculty Group Practice

Full Record

Delivering a Hospital that Works - House Officers as Lean Change Agents
Platchek, Terry - University of Michigan
2010-05-20 12:03:25-04:00
Ann Arbor, MI - University of Michigan - Dow Auditorium, Towsley Center
Duration: 00:58:33

Introduction by Shon Dwyer, Associate Director for Operations, Chief Administrative Officer for Surgical Services and Operations and Ancillary Services, UMHHC

Terry Platchek, M.D., is Chief Resident of Pediatrics in UMHHC

Full Record

The ThedaCare Journey: The Evolution of Our Thinking
Gruner, Dean - ThedaCare Health System
2010-09-20 12:06:11-04:00
Ann Arbor, MI - University of Michigan - Ford Amphitheater, University Hospital
Duration: 00:55:38

ThedaCare Health System in central Wisconsin is one of a handful of health care organizations in the country with a mature "lean" business system.
Dr. Dean Gruner, president and CEO, describes the health system's journey and what they have learned from their years of experience.

Introduction by John E. Billi, M.D., Associate Dean for Clinical Affairs, Medical School and Associate Vice President for Medical Affairs, University of Michigan

Full Record

UMHS Lean Journey
Denton, Tony - University of Michigan
2011-07-28 08:24:00
Ann Arbor, MI - University of Michigan - BSRB Kahn Auditorium
Duration: 01:00:10

UMHS and Ideal Patient Care Experience Vision, Tony Denton, Executive Director, University Hospitals and COO, UMHHC

Michigan Quality System: Creating Balance Between People Development and Continuous Improvement, Jack Billi, Associate Dean for Clinical Affairs, Assoc. VP for Medical Affairs

Value Stream Management Approach: Medical Stream, Carrie Dawson, Manager Admissions and Bed Coordination Center

The Lean in Daily Work Model: Standard Work for Daily Problem Solving, Kevin DeHority, MQS Lean Coach

This event co-sponsored by the Healthcare Value Leaders Network and the University of Michigan Health System

Full Record

Quality Begins at the Gemba: Go See, Ask Why, Show Respect
Shook, John - Lean Enterprise Institute
2011-10-18 12:05:00
Ann Arbor, MI - University of Michigan - Dow Auditorium, Towsley Center
Duration: 01:00:00

Introduction by Tony Denton, Chief Operating Officer, U-M Hospitals and Health Centers, and Executive Director, University Hospitals

John Shook is Chairman and CEO of the Lean Enterprise Institute

Full Record

Toyota Kata Mindset
Rother, Michael - Independent Researcher
2012-05-17 3:08 PM
Ann Arbor, MI - University of Michigan - Ford Amphitheater, University Hospital
Duration: 00:28:00

Introduction by John E. Billi, M.D., Associate Vice President for Medical Affairs, University of Michigan Health System

Mike Rother is a researcher, engineer, teacher and author best known for the books Learning to See and Toyota Kata. Mike has been a research associate with the Technical University Dortmund, the Lean Enterprise Institute, the University of Michigan, the Industrial Technology Institute and the Fraunhofer Institute. He has been studying Toyota since 1989 and in recent years has focused specifically on Toyota-style management and how to develop similar habits in other organizations.

Toyota Kata Website http://www-personal.umich.edu/~mrother

Presentation materials copyright © 2012 by Mike Rother

Full Record

Lean Thinking for Healthcare
Shook, John - Lean Enterprise Institute
2012-10-30 12:11:00
Ann Arbor, MI - University of Michigan - Dow Auditorium, Towsley Center
Duration: 01:00:00

Introduction by Marge Calarco, Senior Associate Director, Patient Care Services, and Chief Nursing Officer, University of Michigan Health System

John Shook is Chairman and CEO of the Lean Enterprise Institute

Full Record